Our charter
We listen before we recommend, explain before we introduce, ask before we share, and respect when someone is not ready.
Market Match is a property-to-professional matching service that helps homeowners find relevant professionals through understanding, explainable matching, progressive permission and respectful introductions.
Your property, your circumstances and your timing. We listen first — none of it is shared by filling in a form.
A considered recommendation, put in front of you rather than sent to anyone. You can sit with it for as long as you like.
The reasoning and the comparable evidence behind the recommendation, in plain language, including anything we couldn't confirm.
What has been collected, what would be shared and with whom. Permission is given a step at a time, and can be withdrawn at any point.
An introduction happens only when the match is relevant, you are ready, the professional is available, and you have asked for it.
Every step of your request is recorded — including deciding not to go ahead, which is a valid ending, not a failure.
A place to work out what you actually want, see who genuinely fits, and decide for yourself whether to take it further.
We ask why you're buying, where you'd like to be, what you can spend, where you're up to with finance, and how firm the decision is.
We ask why you're selling, who can actually decide, your timing, the figure you have in mind and where it came from, and the condition of the place.
One continuous relationship over time rather than a single enquiry: from first thoughts through to a move, or to no move at all.
If one depends on the other, you can join them yourself and say why — buying afterwards, needing to sell first, releasing equity, relocating, or a change at home.
A companion that helps you think it through: what's still unknown, the trade-offs in front of you, and the questions worth asking.
Who fits your property and your circumstances, put in front of you rather than sent to anyone.
Fit, evidence, capacity, responsiveness and follow-through, each shown on its own and never added into a single rating of a person.
Where you're up to, in words — not ready yet, getting ready, ready when you are — never a score about you.
Your information is released a step at a time, and you can see exactly what is visible and what is held back at every point.
An introduction only happens when the professional has accepted and you have asked — two separate decisions, in the contact window each of you set.
Every ending is recorded as it happened, including the ones where nothing went ahead.
Every recommendation put forward is written down with its position, whether it was held back, and the reasons in plain words.
None of these are folded together into one number about you or about a professional.
A relevant opportunity arrives as an anonymous summary. It is accepted or declined on that alone — never bought, claimed or bid for.
The comparable campaigns and reasoning behind the recommendation, so a professional can judge whether they are genuinely the right fit.
Service areas, property types, price range, current load, contact windows and the ability to pause. Capacity is kept separate from track record.
What actually happened, including respectful exits, feeding back into future relevance, readiness and allocation — never into lead volume targets.
Nobody here is bought, claimed or sold. These are the only terms this product uses to describe what happens between a homeowner and a professional.
We recommend professionals because they are genuinely appropriate for your property and circumstances — never because of a commercial arrangement.
Your information is not shared merely because a form was submitted. You decide when, and with whom, an introduction happens.
We take the time to understand your circumstances before recommending anyone.
A good introduction needs both sides to be ready. If the timing isn't right, waiting is a perfectly good answer.
No pressure, no unwanted contact, and no repeated pursuit after you decline.
We didn't find a professional we can genuinely recommend for this property right now. That's a real answer, not a failure — nothing has been shared, and you're welcome to come back when circumstances change.
Not ready yet. Timing matters as much as fit, so this stays as an understanding rather than an introduction.
Declined — no further contact. A respectful exit is a valid outcome and is recorded as one.
This is a model-based estimate from the evidence shown, not a prediction. A match is a considered recommendation for your consideration — it doesn't guarantee a listing, a sale or any particular result.